Reception Hours
Weekdays 11am~6pm(closed on weekends, holidays, and new years)
About Inquiries
This is the contact point for inquiries about Animelo Summer Live.
Please note that we will not be able to respond to any inquiries regarding the application results, lottery method, or performances of the Live.
Notes on inquiries
In the following cases, support will not be able to send a reply e-mail. Please be sure to check before contacting us.
If you do not receive an auto-reply email with completing your inquiry, this may be the case.
- You have set your spam filter to reject incoming e-mails.
If you have set your e-mail address to reject e-mails from PCs or e-mails with URLs, please allow them to be sent to you.
If you have specified a domain name, please make “@animelosummerlive.zendesk.com” available.
- The email address you entered is incorrect.
The following customer information will be obtained at the time of inquiry. Please be advised that we will collect the following information. The information obtained will be used only to respond to your inquiry in accordance with our basic privacy policy.
Your e-mail address
Please do not enter your name, address, or other personal information unless otherwise specified by us.